FAQs

While we have the knowledge and experience to build your house from the ground up, we are currently focusing on Kitchens, Bathrooms, Basements, Decks, and Additions.

This is super easy! Simply give us a call at (513) 800-4144, or fill out our online Contact Us form. We’ll schedule a time that’s convenient for you and send a project manager out to your home to discuss your project. We will always get to this first meeting within a week of you first contacting us.

There is no fee for the first meeting, as its purpose is to get to know you and your needs to see how we can best serve you. At this meeting we will talk about design ideas, develop a preliminary budget, and discuss the overall feasibility of your project. All of our estimates are also provided at no cost!

No. There is no fee for pricing your project. However, there may be a flat fee if prints or designs are required to develop the project outline clearly enough for accurate pricing. We’ll be able to tell you upfront at our first meeting with you whether or not this is necessary.

Our first visit to your home can always be scheduled within one week of your first contact. From that point, we will begin work on the design and pricing portions of your project immediately. The start of the construction phase of your project will be determined by the scope of the design necessary, and sometimes the selection of the various products for your home. We will provide you with a realistic time frame after our first meeting at your home.

We used to post pictures of our work on this website under a Photography section, but with more and more people switching to mobile devices that may not have wifi available at the time, we’ve now found it prudent to host all of our pictures only on our Facebook page. This saves our clients valuable time as well as data.

*NEW* (2019) – We’ve now added a quick section with a small assembly of Before/Afters on our
Project Photography page. It’s optimized to load quickly without using much mobile data.

Yes, we would be happy to provide you with the contact details of homeowners who have had projects completed that are similar to what you are having done. Also, with a prior appointment we can arrange a visit to either a project under construction or a previously completed one!

We were originally founded in 2002 under the name McCann & Son Builders. In early 2015, we decided to switch our focus to custom renovations rather than new construction, so we changed our name to McCann Custom Remodeling.

We use what is known as a “fixed price contract“. This means that during the initial design process we will supply you with a price for your project, and a set of specifications. Provided the project is built to the predetermined specifications, you will be charged only the amount of the contract. The amount you will pay for your project will be clear and realistic up front.

Upon request we can also provide you upfront with any documents you would ever be asked to sign during the remodeling process. This way you can look over them ahead of time if you choose.

The craftsmen that produce the carpentry-related portions of your project are our own team of skilled professionals. Knowing that our team has undergone drug testing and background checks will make you feel safe and secure with them in your home. We would never trust your project to anyone but our professional staff.

However, we are not registered plumbers or electricians. So for that work we bring in a single team of licensed, bonded subcontractors. We have worked with the same company (they do all 3 for us: electrical, plumbing, & HVAC) for 10 years now.

Of course. We will happily provide a copy of our general liability insurance and worker’s comp insurance upon request.

The answer to this question depends entirely on the project. If you are making structural changes to your home, such as adding a backyard deck or an addition, you will always need a permit. For smaller projects however, you may not need to get one.

For your convenience we also covered permits extensively in the following blog post from 2019: https://mccanncustomremodeling.com/permit/

How much you can or should attempt to do depends on your ability and knowledge of remodeling. You’ll probably be able to do some demo (be careful not to damage walls or other parts of your home), take up old vinyl flooring, or handle trash removal if you so choose. You may also want to paint or wallpaper on your own.

There are also some products that you may want/be able to purchase on your own. These include flooring, tiles, paint, insulation, or stain. It is useful to pick these out yourself so that you have more control over the color.

For more in-depth materials such as deck flooring, rails, cabinets, etc. it is always recommended to let your remodeler purchase these. This way they will be in charge of making sure the correct materials were delivered and are in the proper condition.

If you bought materials yourself you will be responsible for anything that goes wrong with them, including replacement, malfunctions, or project delays due to faulty materials.

Of course! We would be happy to point you towards whichever material company would best serve your needs. That being said, we do have a list of preferred suppliers that we recommend most often. We are not affiliated with them in any way, but they are the companies that we have found to have the best value for customers, based on their product quality and service.

For most projects, no you will not need an architect as all of our project managers are qualified both to design and construct your renovation.

For some projects requiring oversight by a third party or upon request, we have a trusted architect that we have worked with for years that we will be more than happy to refer you to.

While we have the knowledge and experience to build your house from the ground up, we are currently focusing on Kitchens, Bathrooms, Basements, Decks, and Additions.

This is super easy! Simply give us a call at (513) 800-4144, or fill out our online Contact Us form. We’ll schedule a time that’s convenient for you and send a project manager out to your home to discuss your project. We will always get to this first meeting within a week of you first contacting us.

There is no fee for the first meeting, as its purpose is to get to know you and your needs to see how we can best serve you. At this meeting we will talk about design ideas, develop a preliminary budget, and discuss the overall feasibility of your project. All of our estimates are also provided at no cost!

No. There is no fee for pricing your project. However, there may be a flat fee if prints or designs are required to develop the project outline clearly enough for accurate pricing. We’ll be able to tell you upfront at our first meeting with you whether or not this is necessary.

Our first visit to your home can always be scheduled within one week of your first contact. From that point, we will begin work on the design and pricing portions of your project immediately. The start of the construction phase of your project will be determined by the scope of the design necessary, and sometimes the selection of the various products for your home. We will provide you with a realistic time frame after our first meeting at your home.

We used to post pictures of our work on this website under a Photography section, but with more and more people switching to mobile devices that may not have wifi available at the time, we’ve now found it prudent to host all of our pictures only on our Facebook page. This saves our clients valuable time as well as data.

*NEW* (2019) – We’ve now added a quick section with a small assembly of Before/Afters on our
Project Photography page. It’s optimized to load quickly without using much mobile data.

Yes, we would be happy to provide you with the contact details of homeowners who have had projects completed that are similar to what you are having done. Also, with a prior appointment we can arrange a visit to either a project under construction or a previously completed one!

We were originally founded in 2002 under the name McCann & Son Builders. In early 2015, we decided to switch our focus to custom renovations rather than new construction, so we changed our name to McCann Custom Remodeling.

We use what is known as a “fixed price contract“. This means that during the initial design process we will supply you with a price for your project, and a set of specifications. Provided the project is built to the predetermined specifications, you will be charged only the amount of the contract. The amount you will pay for your project will be clear and realistic up front.

Upon request we can also provide you upfront with any documents you would ever be asked to sign during the remodeling process. This way you can look over them ahead of time if you choose.

The craftsmen that produce the carpentry-related portions of your project are our own team of skilled professionals. Knowing that our team has undergone drug testing and background checks will make you feel safe and secure with them in your home. We would never trust your project to anyone but our professional staff.

However, we are not registered plumbers or electricians. So for that work we bring in a single team of licensed, bonded subcontractors. We have worked with the same company (they do all 3 for us: electrical, plumbing, & HVAC) for 10 years now.

Of course. We will happily provide a copy of our general liability insurance and worker’s comp insurance upon request.

The answer to this question depends entirely on the project. If you are making structural changes to your home, such as adding a backyard deck or an addition, you will always need a permit. For smaller projects however, you may not need to get one.

For your convenience we also covered permits extensively in the following blog post from 2019: How Construction Permits Work

How much you can or should attempt to do depends on your ability and knowledge of remodeling. You’ll probably be able to do some demo (be careful not to damage walls or other parts of your home), take up old vinyl flooring, or handle trash removal if you so choose. You may also want to paint or wallpaper on your own.

There are also some products that you may want/be able to purchase on your own. These include flooring, tiles, paint, insulation, or stain. It is useful to pick these out yourself so that you have more control over the color.

For more in-depth materials such as deck flooring, rails, cabinets, etc. it is always recommended to let your remodeler purchase these. This way they will be in charge of making sure the correct materials were delivered and are in the proper condition.

If you bought materials yourself you will be responsible for anything that goes wrong with them, including replacement, malfunctions, or project delays due to faulty materials.

Of course! We would be happy to point you towards whichever material company would best serve your needs. That being said, we do have a list of preferred suppliers that we recommend most often. We are not affiliated with them in any way, but they are the companies that we have found to have the best value for customers, based on their product quality and service.

For most projects, no you will not need an architect as all of our project managers are qualified both to design and construct your renovation.

For some projects requiring oversight by a third party or upon request, we have a trusted architect that we have worked with for years that we will be more than happy to refer you to.

The Perfect Project Checklist

…Are you thinking about remodeling your home, but can’t stop worrying about all of the complicated little details?
Or maybe you have questions about what needs to be done in which order? Do you think it would be useful to have a short guide that goes over the whole process?

That’s exactly why we created this super simple checklist guide that explains all of the steps that go into building a perfect project.

From the question of whether or not you need architectural prints, to the entire permit process, it’s all there.

Each step comes with it’s own checkbox so that when you’re having your project done, you can simply check off the box when each step is completed. Just print it out, and you’re ready to get started!

There are 13 steps in all, but the best part is… most of them only require a little bit of effort on your part!
For example, we may not be able to read your mind and pick out the perfect materials for your personal tastes and needs, but we can certainly help you find them as quickly and easily as possible.

Following this checklist is the easiest way to get started on your project today.

To schedule your free remodeling project consultation, call us at (513) 800-4144, orSchedule Online
+